General Info

Placing Orders

Your orders may be sent by email, fax, phone or mail.

Email: orders@burnsmfg.com
Fax: 1.800.432.8767
Phone: 1.800.519.2610
Mail: Burns Manufacturing Inc., 2001 Lowell Ave., Erie, PA 16506

Ordering Information

• Minimum Order: $25.00
• Terms: 1% 10 days, Net 30 days
• Freight: Burns Manufacturing will ship freight-allowed on shipments over $2,000 net for customers within the continental US. This allowance is for a single destination by carrier of our choice. Additional charges from the freight company as a result of destination notification, residential delivery, lift-gate services, inside delivery or non-commercial/limited access delivery services will be charged back to the customer.
• Item #'s: Extra charge per item will be added for marking item numbers.

Effective July 1st, 2022 new net sheet's and price list's were sent out.  There is no longer a 12% surcharge on new orders.

Returned Goods

No goods are to be returned to us without prior authorization and a valid Returned Goods Authorization number. The amount of credit will be determined at the time of request or upon inspection of goods and acceptance by us. Unauthorized claims of labor charges will not be allowed. No credit will be issued for goods having an invoice date older than six months. Custom items or special sizes of items made to your specifications are not returnable.

Claims

Shortage claims must be made within 30 days of the date of invoice. It is the responsibility of the customer to inspect and report damaged or lost merchandise to the delivering carrier at the time of delivery.